Salesforce CEO Marc Benioff cuts nearly 4,000 customer service jobs in favor of AI agents but insists humans are still needed in the function. The post Salesforce ‘Needs Less Heads,’ So It Cut 4,000 Jobs, As AI Takes Over appeared first on TechRepublic. Powered by WPeMatico Click here to read the full article
68% Tech Pros Distrust AI Hiring Tools, Signaling ‘System is Fundamentally Broken’
Dice CEO told TechRepublic that AI may boost efficiency but, without transparency and human oversight, it risks breaking trust and driving talent away. The post 68% Tech Pros Distrust AI Hiring Tools, Signaling ‘System is Fundamentally Broken’ appeared first on TechRepublic. Powered by WPeMatico Click here to read the full article
Anthropic Folds Claude Code Into Business Plans With Governance Tools
Anthropic added Claude Code to its Team and Enterprise subscriptions, alongside a new Compliance API that helps IT leaders enforce governance and track AI coding activity. The post Anthropic Folds Claude Code Into Business Plans With Governance Tools appeared first on TechRepublic. Powered by WPeMatico Click here to read the full article
Google Invests $9B to Power ‘America’s AI Leadership’ From Oklahoma
In addition, through Google’s AI for Education Accelerator, students at the University of Oklahoma and Oklahoma State University will gain free access to AI certifications and training programs. The post Google Invests $9B to Power ‘America’s AI Leadership’ From Oklahoma appeared first on TechRepublic. Powered by WPeMatico Click here to read the full article
Microsoft to Hike Office Prices in 2026, Citing Major AI and Security Overhauls
Microsoft will raise Microsoft 365 and Office 365 prices in July 2026, citing new AI and security upgrades for business and government users. The post Microsoft to Hike Office Prices in 2026, Citing Major AI and Security Overhauls appeared first on TechRepublic. Powered by WPeMatico Click here to read the full article
Enhance Your Expertise Anytime with Unlimited Online Courses — Now $17.97
Topics include growth hacking, game design, blockchain, AI, digital marketing, cybersecurity, copywriting, and big data. The post Enhance Your Expertise Anytime with Unlimited Online Courses — Now $17.97 appeared first on TechRepublic. Powered by WPeMatico Click here to read the full article
TechRepublic Premium Editorial Calendar: Policies, Hiring Kits, and Glossaries for Download
TechRepublic Premium content helps you solve your toughest IT issues and jump-start your career or next project. The post TechRepublic Premium Editorial Calendar: Policies, Hiring Kits, and Glossaries for Download appeared first on TechRepublic. Powered by WPeMatico Click here to read the full article
How Mitel Is Applying AI to Modernize Customer Experience
Mitel CX 2.0 introduces new AI capabilities, virtual agents, and hybrid cloud options to streamline customer support. The post How Mitel Is Applying AI to Modernize Customer Experience appeared first on TechRepublic. Powered by WPeMatico Click here to read the full article
Scheduled Downtime Policy
This policy describes how an organization should plan for and announce scheduled downtime. Customizable Document — Ready for use as-is or for edits. Improve Your Business — This eight-page document covers scheduling, communication, frequency, and more. Expertly-Curated — Written by Scott Matteson through 16 hours of research, writing, and editing. This resource is available to […]
HP Announces Up to 6,000 Layoffs in Massive AI Restructuring Plan
HP will cut up to 6,000 jobs by 2028 as it doubles down on AI, betting automation and AI PCs can boost productivity despite chip cost headwinds. The post HP Announces Up to 6,000 Layoffs in Massive AI Restructuring Plan appeared first on TechRepublic. Powered by WPeMatico Click here to read the full article